Policies

Update: There may be some delays in shipping due to COVID-19. Please be extra patient when waiting on your order to arrive, especially international shipments. I am only bringing orders to the post office once a week in order to limit exposure, typically on Mondays or Tuesdays. Please know that I take every precaution to make sure your order is packaged in a clean and sanitary space with clean and gloved hands. I'm a one-woman business, so it's just me packing and shipping your orders. Your support and orders mean so much to me in this uncertain and scary time - thank you for the support and patience.

----

Thanks for supporting independent artists! Please keep in mind I'm not a large business - I'm just one person making and shipping everything. These are my shop policies:

Shipping: All items ship from Gallatin, Tennessee. Most items ship within 3-5 business days. All items are sent via USPS. When your package has been shipped, you will receive an email confirmation and tracking number. Purchases shipped within the US over $50 are insured.

Please double check your shipping address at checkout. I am not responsible for orders lost by USPS, for orders lost due to customers entering incorrect information, or for stolen, damaged, or unclaimed packages. 

I am not able to provide a guaranteed delivery date for any orders.

Packaging: Prints are placed in a clear cello sleeve and are shipped rolled in sturdy tubes. This is to avoid any damage, as prints shipped flat can be bent, but a print in a tube is much sturdier. Occasionally tubes are not scanned until they reach their destination because of their shape, but rest assured, your order will be delivered. All other items are shipped in padded envelopes or boxes. Please try to recycle and reuse any shipping material if possible.

International orders: I ship worldwide via USPS First Class Package International. Unfortunately, shipping is expensive outside the US, and sometimes it will cost more than the item itself. Due to customs, I am not able to provide an estimated shipping time. I am not responsible for any customs fees or duties owed. Please be prepared to pay extra fees and/or pick up your package at a post office or customs location if required. All prices in my shop are in USD. Customs requires a full name for all international orders. I am unable to ship international orders without a correct, full first and last name. Orders with incorrect or incomplete names may be delayed.